Introduction

This Privacy Policy explains how Tomo Miru collects, uses, and protects your personal information when you visit our website, contact us, collaborate with us, or purchase products through our online shop.

Information We Collect

Depending on how you interact with our website, we may collect:

• Name and contact details, such as your email address or phone number

• Information you provide through contact or collaboration enquiries

• Order and delivery information when you make a purchase

• Website usage information, such as pages visited and general interaction data

• Information collected through cookies and analytics tools

Payment information may be processed securely by third-party payment providers and is not necessarily stored directly by Tomo Miru.

How We Use Your Information

We may use your information to:

• Process and manage orders

• Respond to enquiries and collaboration requests

• Provide customer support

• Communicate with you about our products or services

• Improve our website, products, content, and user experience

• Maintain necessary business and administrative records

We only use personal information where reasonably necessary for our business and services.

Data Protection

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Third-Party Services

We may use third-party platforms and service providers to operate our website and business, including services for:

• Website hosting and design

• Online shopping and order processing

• Payment processing

• Analytics

• Email or communication tools

These third parties may process certain personal information according to their own privacy policies.

Cookies

Our website may use cookies and similar technologies to:

• Make the website function properly

• Remember certain preferences

• Understand how visitors use the website

• Improve website performance and user experience

You may manage or disable cookies through your browser settings. Some website features may not work correctly if certain cookies are disabled.

Your Rights

Depending on the laws that apply to you, you may have the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of certain personal information

• Withdraw consent where applicable

You may contact us through our website if you wish to make a privacy-related request.

Data Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including legal, accounting, administrative, or business requirements.

Changes to This Policy

We may update this Privacy Policy from time to time as our website, services, or business practices change.

The latest version will always be published on this page with the updated date.